REPs Refund Policy
All payments for registration are for 12 months, and refunds are not given for change of mind, unsuccessful registration, or failure to meet registration standards.
As the registration years runs from I October to 30 September, applications received part way through this period still pay for a full year, and receive a credit equal to the unused months which is applied on 1 October. (e.g. a person registering on 1 March 2012 pays for a full 12 months, and first reregisters on 1 October 2012, with a 5 month credit. There are no refunds if the credit is not used at the first re-registration).
Refunds are generally not given, unless the item purchased is faulty. Please contact REPs if there is a problem with something you have purchased from us.